diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 7265958292
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To begin, verify that your internet connection is stable and strong. Wait for a solid signal and then click "send OTP" to initiate the process. If you don't receive the OTP after the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If you've changed phone numbers, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and play smoothly. This should update the app and ensure a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. However, withdrawals are only possible for earned gaming money, excluding bonus amounts. Users cannot withdraw bonus-collected funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay may be an outlier, but it's essential to be aware of the potential wait time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings section. If the issue persists, the funds will be added to your wallet account within 24 hours. If you experience further issues, you can contact their care centre for assistance.
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